Watch the video below for a step-by-step visual aid on
ordering and completing your memory packet.
Your beloved’s cremains (ashes) are priceless, which is why we provide all the items necessary to securely package and ship them to us at no charge to you. Follow these steps (also included in the packet) and trust your package will be handled with the utmost respect and dignity. You may also view a video regarding the Memorial Packet by clicking here or scrolling to the top of this page.
You will receive an email confirmation once your Memorial Packet arrives at our studio. Thank you for the honor of memorializing your loved one in a way that we hope brings you comfort.
Yes, absolutely. We will email or text (your preferred method) when we receive the cremains. If requested, we will stay in touch with you throughout the process.
We understand. If you are in the Sneads Ferry/Topsail Island area, we are happy to schedule a time to meet with you in our studio and take your order in person. If you are not in our area, please contact us and we will try to accommodate you.
We will need approximately ¾ TBSP of ashes to complete most orders unless otherwise communicated. Our Memorial Packet will include a scoop and screw-top container with directions for measuring the appropriate amount. We also provide a video with a visual aid for measuring and filling the ashes container. All remaining ashes will be returned with your completed order.